Refund policy

Return and Refund Policy

At BakiVerse, every product is made to order. Please read our return and refund policy carefully before placing your order.

Returns & Exchanges

As all products are made to order, we do not accept returns or exchanges for:

• Change of mind

• Incorrect size selected by the customer

• Color preference

• Accidental orders

Please check the size chart carefully before placing your order.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number

• Clear photos of the product

• Photos of the packaging (if applicable)

After verification, we will arrange a replacement or another suitable resolution at no additional cost.

Refunds

Refunds are only provided for eligible cases where a replacement cannot be arranged or when approved after verification.

If your refund is approved, it will be processed to your original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: support.bakiverse@gmail.com